Hotel Villa Mercedes Palenque - Palenque
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Hotel Villa Mercedes Palenque
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
No. of rooms
74
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Playground
We speak
ES
9.0/10
Set in tropical gardens in Palenque, this hotel has 2 outdoor pools and a Mayan-style spa. Located in a collection of charming thatched buildings, rooms feature satellite TV and a private bathroom.
The restaurant at the Hotel Villa Mercedes Palenque serves traditional Mexican food. There is also a poolside bar with a terrace, loungers and hammocks.
Palenque Airport is just 15 minutes’ drive from the hotel, which also offers babysitting services.
The hotel day starts from hour 15:00 and ends at 12:00.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Double Room with Two Double Beds. This air-conditioned room comes with 2 double beds or 1 king-size bed and features pool or garden views. It includes 31-inch plasma cable TV, a safe, telephone and a private bathroom with rain shower and free toiletries. ;
King Room. Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a safe deposit box as well as garden views. The unit offers 1 bed. ;
Superior King Room. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 1 bed. ;
Superior Double Room. Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a minibar, a coffee machine as well as lake views. The unit has 2 beds. ;
Double Room - Disability Access. Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as garden views. The unit offers 2 beds. ;
Deluxe King Suite. The unit has 1 bed.
Room service
Sun loungers or beach chairs
Wheelchair accessible
Staff follow all safety protocols as directed by local authorities
Shuttle service (additional charge)
Open-air bath
Facilities for disabled guests
Ironing serviceadditional charge
Swimming pool
Delivered food is securely covered
Packed lunches
Outdoor furniture
Full body massage
Food can be delivered to guest accommodation
Linens, towels and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against Coronavirus
Express check-in/check-out
Airport shuttle (additional charge)
Kid-friendly buffet
Bar
Cashless payment available
Invoice provided
Daily housekeeping
Outdoor pool
Physical distancing rules followed
Tour desk
Outdoor pool (all year)
Contactless check-in/check-out
Non-smoking rooms
Spa and wellness centreadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation is disinfected between stays
Sun umbrellas
Business centreadditional charge
Walking toursadditional charge
Hand sanitizer in guest accommodation and key areas
Public Bath
Breakfast takeaway containers
Foot massage
Airport drop offadditional charge
Coffee house on site
24-hour security
Physical distancing in dining areas
Pets allowed
Spa facilities
Heating
Raised toilet
Kids' mealsadditional charge
Free WiFi
Parking
Fruitsadditional charge
Breakfast in the room
Airport pick upadditional charge
Sun terrace
Process in place to check health of guests
Meeting/banquet facilitiesadditional charge
Grocery deliveriesadditional charge
Free parking
Fax/photocopyingadditional charge
Family rooms
Spa lounge/relaxation area
Back massage
Non-smoking throughout
Private parking
Wine/champagneadditional charge
Fitness
Toilet with grab rails
Access to health care professionals
Garden
Laundryadditional charge
Infinity pool
Indoor play area
Massageadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Fire extinguishers
Property is cleaned by professional cleaning companies
CCTV in common areas
WiFi
Concierge service
Luggage storage
Babysitting/child servicesadditional charge
Trouser pressadditional charge
First aid kit available
Pool bar
Accessible parking
Couples massage
Restaurant
Security alarm
Air conditioning
Airport shuttle
Guest accommodation sealed after cleaning
Safety deposit box
Internet services
All plates, cutlery, glasses and other tableware have been sanitized
Designated smoking area
Fitness centre
Board games/puzzles
CCTV outside property
24-hour front desk
Smoke alarms
Shuttle service
