Na Balam Hotel - Isla Mujeres
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Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Fruitsadditional charge
All plates, cutlery, glasses and other tableware have been sanitized
Swimming pool
Smoke alarms
Free WiFi
Accessible parking
Non-smoking throughout
Property is cleaned by professional cleaning companies
Divingoffsiteadditional charge
Free parking
Use of cleaning chemicals that are effective against Coronavirus
Air conditioning
Screens or physical barriers placed between staff and guests in appropriate areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Security alarm
Delivered food is securely covered
Shuttle service
Bar
Snorkellingoffsiteadditional charge
Fire extinguishers
Airport pick upadditional charge
Restaurant
Airport shuttle (additional charge)
Process in place to check health of guests
Wine/champagneadditional charge
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay
First aid kit available
Airport shuttle
Guest accommodation sealed after cleaning
Sun umbrellas
Non-smoking rooms
Staff follow all safety protocols as directed by local authorities
24-hour security
Daily housekeeping
Airport drop offadditional charge
Family rooms
Contactless check-in/check-out
Physical distancing rules followed
Face masks for guests available
WiFi
Parking
Outdoor furniture
Mobile app for room service
Tour desk
Safety deposit box
Fishingoffsite
Garden
Cashless payment available
Internet services
Hand sanitizer in guest accommodation and key areas
Sun loungers or beach chairs
Outdoor pool (all year)
Outdoor pool
Key access
Linens, towels and laundry washed in accordance with local authority guidelines
Physical distancing in dining areas
Access to health care professionals
Street parking
CCTV outside property
Shuttle service (additional charge)
