Hotel Casa Ortiz - Ciudad Valles
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Hotel Casa Ortiz
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
No. of rooms
9
WiFi
Pool
Spa/wellness
Parking
We speak
ES
9.2/10
Situated in Ciudad Valles, 46 km from Tamul Waterfalls, Hotel Casa Ortiz features accommodation with a garden and free private parking. Featuring an outdoor swimming pool, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has family rooms.
The rooms at the hotel are fitted with a seating area and a flat-screen TV with satellite channels. Certain rooms are fitted with a kitchen with a microwave. Guest rooms have a wardrobe.
Speaking English and Spanish, staff at the 24-hour front desk can help you plan your stay.
The hotel day starts from hour 15:00 and ends at 12:00.
King Room. This air-conditioned double room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 1 bed. ;
Triple Room. This air-conditioned triple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Quadruple Room. This air-conditioned quadruple room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds. ;
Family Room. This air-conditioned family room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 3 beds. ;
Apartment. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The apartments kitchen, which features a microwave, is available for cooking and storing food. This apartment is air-conditioned and has a flat-screen TV with streaming services, a coffee machine, a seating area and a wardrobe. The unit has 3 beds.
CCTV in common areas
Food can be delivered to guest accommodation
Internet services
Key access
Guest accommodation is disinfected between stays
WiFi
Smoke alarms
Outdoor pool (all year)
Screens or physical barriers placed between staff and guests in appropriate areas
Linens, towels and laundry washed in accordance with local authority guidelines
Shared stationery such as printed menus, magazines, pens, and paper removed
Public Bath
Property is cleaned by professional cleaning companies
Private check-in/check-out
Delivered food is securely covered
Staff follow all safety protocols as directed by local authorities
Outdoor furniture
Parking
Outdoor pool
Air conditioning
Use of cleaning chemicals that are effective against Coronavirus
Non-smoking rooms
Family rooms
Garden
24-hour front desk
Safety deposit box
Process in place to check health of guests
Parking on site
Daily housekeeping
Free WiFi
Hand sanitizer in guest accommodation and key areas
Cashless payment available
Physical distancing in dining areas
Thermometers for guests provided by property
Guest accommodation sealed after cleaning
First aid kit available
Tour desk
Access to health care professionals
Face masks for guests available
Luggage storage
Trouser press
Swimming pool
Board games/puzzles
Designated smoking area
WiFi available in all areas
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Fire extinguishers
Private parking
Non-smoking throughout
Contactless check-in/check-out
CCTV outside property
Breakfast takeaway containers
Free parking
24-hour security
Guests have the option to cancel any cleaning services for their accommodation during their stay
